{"id":168401,"date":"2025-02-06T11:01:17","date_gmt":"2025-02-06T10:01:17","guid":{"rendered":"https:\/\/campingauport.com\/frequently-asked-questions\/"},"modified":"2026-06-21T19:07:31","modified_gmt":"2026-06-21T17:07:31","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/campingauport.com\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ: we answer your questions!<\/h1>\n<\/div>\n\n
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Find out more about Camping Au Port de L’Houmeau! Discover our mobile home rentals in Charente-Maritime<\/a>, in our campsite with water park<\/a>, gourmet snack bar in L’Houmeau<\/a> and 4-star services<\/a>. We’ve thought of everything to help you relax and unwind near La Rochelle. Our entire team will be at your service<\/strong> to make your stay an unforgettable one. See you soon at Camping Paradis Au Port de L’Houmeau<\/strong>! <\/p>\n\n\n\n

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General FAQs<\/h2>\n\n\n\n
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What are the reception opening hours?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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En haute saison (juillet-ao\u00fbt), la r\u00e9ception est ouverte de 9h \u00e0 19h tous les jours. En basse saison, elle est accessible de 9h \u00e0 12h et de 13h \u00e0 17h.<\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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What do I do if I arrive after reception has closed?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Il faut le signaler lors de votre r\u00e9servation ou directement \u00e0 la r\u00e9ception.\u00a0 Vous pouvez nous en informer par t\u00e9l\u00e9phone au\u00a005 48 22 00 49<\/strong>\u00a0ou par mail \u00e0\u00a0auport@larmateurdusoleil.fr<\/a><\/strong>.\u00a0Nous avons une proc\u00e9dure pour les arriv\u00e9es tardives.<\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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Are pets allowed at the campsite?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Yes, only one pet per rental is allowed at a supplement of \u20ac9\/night. However, category 1 and 2 dogs are not allowed. <\/p>\n\n\t<\/div>\n<\/details><\/div>\n<\/div>\n\n\n\n

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FAQ Lodging<\/h2>\n\n\n\n
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Are sheets and towels provided in mobile homes?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Comforters and pillows are included, but sheets and towels are available on request.<\/p>\n\n\n\n

Petit lit : 7\u20ac
Grand lit : 10\u20ac
Kit de bain : 6\u20ac<\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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Can I stay in a mobile home for a long time?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Yes, we offer long-term rentals, ideal for students, business travelers or off-season stays.<\/p>\n\n\n\n

La r\u00e9servation se fait par mail \u00e0 auport@larmateurdusoleil.fr<\/strong><\/a><\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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FAQ services<\/h2>\n\n\n\n
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Does the campsite offer Wi-Fi?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Yes, a Wi-Fi connection is available on the campsite to keep you connected during your stay.<\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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Are bicycles available for hire on site?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Yes, thanks to our partner \u201cLoc and Go\u201d, we offer rental of adult and children’s bikes, as well as accessories (helmets, locks, carts).<\/p>\n\n\t<\/div>\n<\/details><\/div>\n\n\n\n

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Is there a launderette on the campsite?<\/strong><\/div>\n\t\t<\/span>\n\t<\/summary>\n\t
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Yes, we provide self-service washing machines and dryers (extra charge).<\/p>\n\n\n\n

Machine \u00e0 laver : 6\u20ac
S\u00e8che-linge : 4\u20ac<\/p>\n\n\t<\/div>\n<\/details><\/div>\n<\/div>\n\n\n\n

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Discover Our Rentals, Our Restaurant and Our Services<\/h2>\n\n\n\n
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